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Hurricane Florence Member Company Resource Page

PCI is actively engaged in many activities associated with Hurricane Florence. PCI members can find the latest information regarding rules, regulations and insurance department communications listed below. PCI is also regularly updating public fact sheets related to the hurricanes, their impacts on the industry, and the National Flood Insurance Plan. For PCI news releases and other consumer information please visit the PCI Hurricane Headquarters.

Fact Sheet
Hurricane Florence Fact Sheet

State Regulatory Information by State Click Below:
Maryland | North Carolina | South Carolina | Virginia

Data Calls Information by State Click Below:
North Carolina | South Carolina

Claims Compliance Guide by State Click Below:
North Carolina | South Carolina

State Regulatory Information

Maryland

Maryland Directs Insurers to Lift Temporary Moratoriums
On September 24, 2018, the Maryland Insurance Administration issued Bulletin 18-18 to direct insurers doing business in the state to lift any temporary moratoriums imposed as a result of Hurricane Florence, effective immediately. 
[Adopted Regulation Bulletin]


North Carolina

North Carolina DOI Provides Guidance for the Mediation Program
The North Carolina Department of Insurance has provided guidance regarding the Mediation Program following Hurricane Florence. The revised Order & Bulletin add counties to those areas in the major disaster declaration, and provides the link to the North Carolina Disaster Mediation Program.
[Adopted Regulation Bulletin, Claims Bulletin]

North Carolina Issues Amended Bulletin in Response to Hurricane Florence
The North Carolina Department of Insurance has amended Bulletin Number 18-B-12 regarding an order issued by the commissioner which activates the state of disaster automatic stay of proof of loss requirements and premium and debt deferrals. The order and the Bulletin add counties to the list of "identified counties". The order applies to insurance companies, surplus lines insurers, and premium finance companies, among others.
[Surplus Lines Insurance Bulletin]

North Carolina Issues Amended Bulletin in Response to Hurricane Florence
The North Carolina Department of Insurance has amended Bulletin Number 18-B-12 regarding an order issued by the commissioner which activates the state of disaster automatic stay of proof of loss requirements and premium and debt deferrals. The order and the Bulletin add counties to the list of "identified counties". The order applies to insurance companies, surplus lines insurers, and premium finance companies, among others.
[Surplus Lines Insurance Bulletin]

North Carolina DOI Provides Guidance regarding Bulletin Number 18-B-12
The North Carolina Department of Insurance has provided some guidance regarding amended Bulletin Number 18-B-12. The order and bulletin issued by the commissioner concerns the state of disaster, automatic stay of proof of loss requirements and premium and debt deferrals. 
[Adopted Regulation Bulletin]

North Carolina Issues Bulletin in Response to Hurricane Florence
The North Carolina Department of Insurance has amended Bulletin Number 18-B-12 regarding an order issued by the commissioner which activates the state of disaster automatic stay of proof of loss requirements and premium and debt deferrals. The order and the Bulletin add counties to the list of "identified counties". The order applies to insurance companies, surplus lines insurers, and premium finance companies, among others.
[Adopted Regulation Bulletin]

North Carolina Activates Mediation Program
The North Carolina Department of Insurance has issued Bulletin Number 18-B-11 to inform insurers that the commissioner has activated the Mediation Program following Hurricane Florence. Insurers must notify all first-party disaster claimants in the identified counties of their right to mediate "disputed claims". The bulletin includes a "Right to Mediate" notice template.
[Adopted Regulation Bulletin, Claims Bulletin] 

North Carolina Issues Bulletin in Response to Hurricane Florence
The North Carolina Department of Insurance has issued Bulletin Number 18-B-12 regarding an order issued by the commissioner which activates the state of disaster automatic stay of proof of loss requirements and premium and debt deferrals. The order applies to insurance companies, surplus lines insurers, and premium finance companies, among others.
[Adopted Regulation Bulletin]

North Carolina Issues Memorandum Regarding Hurricane Florence
The North Carolina Department of Insurance (DOI) has issued a memorandum in anticipation of Hurricane Florence. The DOI also reminds insurers of the process for deploying out-of-state adjusters and motor.

North Carolina Issues Memorandum Regarding Hurricane Florence
The North Carolina Department of Insurance (DOI) has issued a memorandum in anticipation of Hurricane Florence. The DOI also reminds insurers of the process for deploying out-of-state adjusters and motor vehicle damage appraisers in response to the storm.
[Adopted Regulation Bulletin, Claims Bulletin]


South Carolina

South Carolina Issues Emergency Regulation Following Hurricane Florence
The South Carolina Department of Insurance has issued Emergency Order No. 2018-EO-001 concerning Emergency Insurance Regulation 69-79 following the landfall of Hurricane Florence. The emergency regulation includes a 60-day moratorium on cancellations for failure to pay premium and nonrenewals for insureds that will end Nov. 13. The Order also covers claims handling expectations and reasonable exceptions to contractual requirements. The Emergency Order is applicable to all "lines of insurance", including surplus lines insurance, and will be effective for 120 days unless extended. 
[Surplus Lines Insurance Bulletin]

South Carolina Issues Emergency Regulation Following Hurricane Florence
The South Carolina Department of Insurance has issued Emergency Order No. 2018-EO-001 concerning Emergency Insurance Regulation 69-79 following the landfall of Hurricane Florence. Among other things, the emergency regulation includes a 60-day moratorium on cancellations for failure to pay premium and nonrenewals for insureds that will end Nov. 13, 2018. The Order also covers claims handling expectations and reasonable exceptions to contractual requirements. The Emergency Order was issued on Sept. 14, and will be effective for 120 days unless extended. 
[Adopted Regulation Bulletin]

South Carolina Allows for Temporary Adjusters/Appraisers Due to Hurricane Florence
The South Carolina Department of Insurance (DOI) has issued Bulletin Number 2018-10 to allow for the licensing of temporary adjusters and motor vehicle physical damage appraisers in anticipation of Hurricane Florence. The licensure of temporary professionals will continue for 120 days unless extended by the DOI. 
[Adopted Regulation Bulletin, Claims Bulletin, State Capital Bulletin]

South Carolina Allows for Temporary Adjusters/Appraisers Due to Hurricane Florence
The South Carolina Department of Insurance (DOI) has issued Bulletin Number 2018-10 to allow for the licensing of temporary adjusters and motor vehicle physical damage appraisers in anticipation of Hurricane Florence. The licensure of temporary professionals will continue for 120 days unless extended by the DOI. 
[Adopted Regulation Bulletin, Claims Bulletin, State Capital Bulletin]


Virginia

Virginia Hurricane Florence Update
As many member organizations prepare for Hurricane Florence, which has been described by the National Hurricane Center as "staggering" in size and a "monster" storm, PCI would like members to know that PCI stands ready to assist.
[State Capital Bulletin]

Virginia Hurricane Florence Update
As many member organizations prepare for Hurricane Florence, which has been described by the National Hurricane Center as "staggering" in size and a "monster" storm, PCI would like members to know that PCI stands ready to assist.
[State Capital Bulletin]


Data Calls Information

South Carolina

South Carolina Revises Hurricane Florence Data Call
The South Carolina Department of Insurance has revised the catastrophe claims data call in response to Hurricane Florence. The Department has reduced the number of reporting cycles for the data call from ten to four. The first report is still due Monday, Oct. 1, 2018, for claims reported as of Wednesday, Sept. 26, 2018.
[Adopted Regulation Bulletin]