American Property Casualty Insurance Association
  • Staff Contact: Brooke Kelley     
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Brooke Kelley-Hunt







February 19, 2014

Georgia Insurance E-Commerce Bill Passes House

PCI supports E-Commerce Bill in Georgia

ATLANTA- The Property Casualty Insurers Association of America (PCI) is pleased that the Georgia House passed legislation that would enable insurers to conduct all policyholder transactions over the internet with the consumer’s consent. The bill also allows consumers to view their policy documents and information online instead of receiving them through the mail.

House Bill 645 allows policyholders to conduct insurance business with their insurer over the internet to include change of policy, signatures, adding coverage, and paying bills.

“Georgia is taking the right steps in allowing consumers to access their insurance information via e-mail or online,” said PCI’s regional manager Oyango Snell. “We live in a world where everything is paperless, and giving the consumer the option to review or renew their policies online gives consumers more flexibility and choice. PCI worked with lawmakers, the Department of Insurance, industry partners, and independent insurance agents to advance the bill and give consumers the choice, to opt-in the paperless program.”   

The bill now goes to the Senate for consideration.

“Modernizing the state’s insurance marketplace benefits consumers and allows insurers to meet the increased demand by consumers who want to do business electronically,” said Snell.

According to the U.S. Census Bureau, in 2011, 75.6 percent of households reported having a computer compared with only 8.2 percent in 1984.

There are currently 17 states (Arkansas, California, Delaware, Florida, Idaho, Kansas, Kentucky, Maryland, Minnesota, Missouri, North Carolina, Pennsylvania, Tennessee, Texas, Virginia, Wisconsin and West Virginia) allow electronic delivery of documents and notices.

PCI is composed of more than 1,000 member companies, representing the broadest cross-section of insurers of any national trade association. PCI members write over $195 billion in annual premium, 39 percent of the nation’s property casualty insurance. Member companies write 46 percent of the U.S. automobile insurance market, 32 percent of the homeowners market, 37 percent of the commercial property and liability market, and 41 percent of the private workers compensation market.