American Property Casualty Insurance Association
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Brooke Kelley-Hunt







July 7, 2014

PCI Offers Post Hurricane Arthur Recovery Tips to Residents Living Along the North Carolina Coast  

CHICAGO-The Property Casualty Insurers Association of America (PCI) says now is the time to contact your insurer to begin the recovery process.

“Our thoughts are with those who’ve been impacted by Hurricane Arthur this past holiday weekend,” said Micaela Isler, assistant vice president for the PCI. “Insurance agents are starting to come onto the North Carolina coast to help those impacted by Hurricane Arthur file claims and begin putting their lives back together.”

“Once you have filed your claim, there are a number of things you can do such as photograph the damage and make an inventory of what was lost and damaged to help expedite the recovery process.”

Hurricane Arthur- PCI Recovery Tips for North Carolina Residents 

• First and foremost, if holes have been torn in your roof or your windows are broken, be sure to cover them as quickly as possible so that wind and rain don't cause further damage. Keep all receipts for anything you buy for that purpose so you can submit them to your insurance company later.

• Report all damage to your insurance company or agent as soon as you can. To settle your claim more quickly and accurately, it will help if you have as much information as possible about your damaged possessions when your insurance adjuster comes to look at your property.

• Make a list of damaged items. If possible, put together a set of records, such as receipts, bills and photographs, to establish the age of everything that needs to be replaced or repaired. Identify the structural damage to your home and make a list of everything you would like to show the adjuster.

• Don't throw out damaged furniture or other expensive items. The adjuster will want to see them. It also is a good idea to take photographs of the damage before you start cleaning it up.

What to do if you have Flooding Damage

• Shovel or scrape the mud off your floors, furniture and walls before the mud dries. Then hose down the walls with clean water, starting from the ceiling.

• Major appliances, such as refrigerators and stoves, can be washed and dried completely. In most cases, they will not be damaged unless they were operating at the time the water covered them.

• Diluted chlorine bleach can be used to clean household items, appliances, walls and floors. This also will help control odors.

• Wood furniture should be dried outdoors, but not in direct sunlight. Remove drawers and other moving parts before they dry.

• A flooded basement should be pumped gradually to prevent structural damage. Pump out about a third of the water per day.

• Water and electricity make for a dangerous combination. Take the proper precautions to avoid electric shock.

• Food utensils and equipment should be washed thoroughly and sterilized before you use them. Any food that is open and exposed to flood waters should be discarded.

PCI is composed of more than 1,000 member companies, representing the broadest cross-section of insurers of any national trade association. PCI members write over $195 billion in annual premium, 39 percent of the nation’s property casualty insurance. Member companies write 46 percent of the U.S. automobile insurance market, 32 percent of the homeowners market, 37 percent of the commercial property and liability market, and 41 percent of the private workers compensation market.